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Archive for 'Story as knowledge management'

Change-ability Tip #22: Utilize the Power of Conversation

Most of us have personally experienced the benefits of talking through a problem with a trusted friend or colleague. Active listening can provide a safe haven for the speaker to articulate perceptions, fears, and potential responses to change. In the same way that writing about an issue can clarify feelings and facts, describing a situation [...]

The “storytelling method” of learning new material

Cal Newport is a PhD student at MIT and author of two books: How to Become a Straight-A Student: The Unconventional Strategies Real College Students Use to Score High While Studying Less and How to Win at College: Surprising Secrets for Success from the Country’s Top Students.
He also has a fascinating blog called Study Hacks: [...]

That happened to me once …

Long-term employees, regardless of their job title, become “walking encyclopedias” of organizational information, job tips, short-cuts, political/personal hot potatoes to avoid, historical alliances, technology trial and error, and understanding of how and why things are as they are. When these workers leave an organization, a critical piece of history leaves with them. Losing tacit knowledge [...]