Archive for 'Knowledge management (KM)'
Change-ability Tip #22: Utilize the Power of Conversation
Most of us have personally experienced the benefits of talking through a problem with a trusted friend or colleague. Active listening can provide a safe haven for the speaker to articulate perceptions, fears, and potential responses to change. In the same way that writing about an issue can clarify feelings and facts, describing a situation [...]
Posted: August 20th, 2009 under 50 Ways to be resilient, Change-ability Tip, Communication, Conversation, Knowledge management (KM), Listening, Resilience, Story as knowledge management.
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