possibility…

Most of us have personally experienced the benefits of talking through a problem with a trusted friend or colleague. Active listening can provide a safe haven for the speaker to articulate perceptions, fears, and potential responses to change. In the same way that writing about an issue can clarify feelings and facts, describing a situation [...]

I first read about feedforward in Marshall Goldsmith’s book, What Got You Here won’t Get You There but you can also read an article about it on his website.
Asking co-workers or friends for feedback can be helpful–if they’re skilled and you’re accepting. As Goldsmith points out, feedback looks at events that have already happened. Change-ability [...]

Photo: L.M. Solonynko
In my opinion, listening is so critical for resilience that it should really be change-ability tip #1. We all spend much of our daily lives listening. If you live with another person, pets, or even a radio, listening starts when you wake up in the morning. However, if you’re concerned about your resilience [...]

Whether you’re negotiating dinner options with your partner or pitching a new idea at work, persuasion is an extremely valuable tool. Robert Cialdini, Regents’ Professor of Psychology at Arizona State University wrote about a commonly underutilized technique in The Language of Persuasion, a Harvard Management Update.
Cialdini describes the work of research psychologists in Texas who [...]